Root Cause Analysis

Type: Toolsheet
info
Since V2.3 this sheet replaces the various root cause analysis buttons that previously existed in older versions.
Functions
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Makes it possible to analyze a specific optimization potential in more detail.
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Searches the attributes which are related most to the optimization potential through all defined dimensions.
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The critical attribute (e.g. a specific supplier or document type) can then be filtered on and examined further
Business Benefits
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Find the root causes of certain optimization potentials (problems) in order to optimize the process
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The critical attributes show where to start with an optimization of the process
Interpreting the Visualizations
Key Figures
# Associated Cases
- Shows the # associated cases with the selected optimization potential (in this case “low process governance”)
Process Analyzer
- Visualizes those cases in the process analyzer
Most Related Attributes Table
- This table shows the attributes which are related most to the optimization potential and shows how strongly related they are to it
- +++ = strong relation
- ++ = medium relation
- + = moderate relation
- - = no relation